.Five9 (FIVN) has been granted the 2024 Aragon Study Innovation Award for AI Connect with Centers and also called an Innovator in 2 Aragon Investigation Globe reports: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Contact Facility, 2025. The company was actually acknowledged as one of the most tactical seller in the artificial intelligence Broker Platforms report.At the core of Five9’s development is their eyesight for The NEW CX, where AI Representatives and AI-empowered Person Agents collaborate to supply hyper-personalized client experiences. The business just recently presented new innovations consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s ideal use technology in market progression and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Study Planet: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand new CX, ou00f9 Brokers AI et Agents Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually additionally called a Leader in The Aragon Research Globe for AI Representative Operating Systems in the ICC, 2025 and Aragon Study Planet for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX System, has actually been called a victor of the 2024 Aragon Analysis Technology Award for Artificial Intelligence Call Centers. Furthermore, Five9 has actually been actually named a Forerunner in 2 Aragon Analysis Entire world documents: AI Agent Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025. This recognition from Aragon Investigation highlights Five9’s posture as a leader in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 report jobs Five9 as the most
important merchant measured in
the document, identifying Five9 s important eyesight for AI-driven technology in CX. At the center of this technology is Five9’s outlook for The NEW CX where Artificial Intelligence Agents and AI-empowered Human being Professionals team up to supply hyper-personalized, uncomplicated client experiences. Through encouraging organizations to provide transformative customer communications while reducing prices and strengthening effectiveness, Five9 is preparing new requirements for AI-powered solutions in the contact facility industry.
AI is actually foundational for creating outstanding client adventures, as well as our team are recognized to be identified by AragonInvestigation as cutting-edge for our attempts to thrust the smart call center onward, pointed out Jonathan Rosenberg, Main Modern Technology Policeman as well as Chief of AI, Five9. Our concentration has been actually, as well as will definitely continue to be, assisting companies provide those experiences with user friendly tools as well as capacities. With each brand-new technology, we take a breakthrough for each Five9 and for the market in its entirety.
The Aragon Research study Innovation honor determines carriers leveraging visionary use technology to not only conform as markets change, yet to actively disrupt and educate how their markets will develop. Five9 was formally provided along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study awards ceremony.Five9’s commitment to technology, especially its vision for blending artificial intelligence Representatives and also AI-empowered Human Agents, is actually specifying a new criterion for exactly how businesses can easily deliver hyper-personalized as well as smooth consumer expertises, pointed out Jim Lundy, Creator, Chief Executive Officer as well as Lead Analyst, Aragon Study. This award as well as record recognition improves Five9’s devotion to supplying artificial intelligence technologies for CX.
Earlier this year, the provider introduced brand-new improvements, featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 Artificial Intelligence Professionals, that improve the way business come close to CX, driving much better outcomes for each customers and agents. Regarding Five9. The Five9 Intelligent CX Platform, powered through Five9 Brilliant AI, supplies a thorough suite of answers to power AI-elevated client expertises that deliver far better business outcomes and also Bring Joy to CX.
Our unified cloud-native offering enables hyper-personalized customer expertises as well as more enabled workers, bring in every client interaction a lot more linked, simple and easy, as well as private. Relied on through 2,500 +clients and also 1,400+ partners around the world, Five9 combines the electrical power of AI, our system, as well as our folks to drive AI-elevated CX.For additional information, go to www.five9.com. Engage along with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Civil liberties Scheduled.
The recognition of an Aragon Research study award champion is actually certainly not a recommendation through Aragon Investigation of any kind of provider, item, or even service. Viewpoint resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant honors carried out Five9( FIVN) succeed in 2024 coming from Aragon Investigation? Five9 succeeded the 2024 Aragon Research Innovation Award for Artificial Intelligence Call Centers and was actually named an Innovator in pair of Aragon Analysis Entire world files: artificial intelligence Agent Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025.
What brand-new AI products did Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Representatives to improve client expertise management.Exactly how performs Five9’s( FIVN )BRAND-NEW CX eyesight effect client service? Five9’s brand new CX sight incorporates artificial intelligence Representatives along with AI-empowered Human Representatives to deliver hyper-personalized, straightforward clientadventures while decreasing costs and also enhancing productivity.
What was Five9’s( FIVN) key role in the Aragon Research study Globe 2025 document? Five9was positioned as one of the most important merchant in the artificial intelligence Agent Platforms in the ICC, 2025 document, acknowledging their important vision for AI-driven technology in CX. When performed Five9( FIVN) get the AragonStudy Technology
Honor
?
Five9 was officially presented along with the award on December 10, 2024, at the Aragon Transform 2024 honors service.